Last updated: 8 September 2026
Scope and data controller
This Privacy Policy describes how Vedik Exchange may collect, use, store, and share personal information when visitors browse the website, contact support, use account-related routes, or interact with available services.
The legal data controller, registered address, and privacy contact must be published through the verified Contact route before this policy is treated as final. The final version must also reflect the site’s actual tools, forms, cookies, analytics, payment providers, account systems, and support processes.
Information we may collect
Depending on the features you use, the site may collect contact information such as a name, email address, or telephone number; account or verification information; information submitted through support requests; transaction-related information where a service requires it; and technical information such as device type, browser, IP address, operating system, cookies, and usage activity.
We should collect only information that is necessary for the relevant purpose. Do not submit passwords, OTPs, full payment-card details, or banking credentials through an ordinary support form or unverified contact route.
Why information is used
Information may be used to respond to enquiries, provide or secure account-related services, verify eligibility where required, maintain records, improve the site, prevent fraud or misuse, meet legal obligations, communicate changes, and manage consent preferences. If you use cookies or analytics, describe the exact categories and purposes in the final policy and provide any notice or consent mechanism required by applicable law.
Sharing, retention, and security
Information may be shared with service providers that help operate the website, process a requested service, provide security, deliver support, meet legal obligations, or investigate suspected misuse. Providers should be bound by appropriate contractual, confidentiality, and security obligations.
Retain personal information only for as long as needed for the stated purpose, a legal requirement, a dispute, or fraud prevention. The final policy must state the actual retention periods. Use appropriate organisational and technical measures to protect data, while recognising that no internet transmission or storage system is completely risk-free.
Your choices and contact
Subject to applicable law, you may have choices concerning consent, access, correction, deletion, grievance escalation, or how certain communications are received. Use the verified contact details on the Contact page to make a privacy request. We may need to verify your identity before responding.
If you are concerned about suspected account or data misuse, use the official contact route promptly. Update this page whenever data practices or service providers change.